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My cooktop displays “Prob” and doesn’t let me cook with it, what’s going on?

This is because a Sensor has not been paired to the cooktop yet. Make sure your Sensor is on (hold the power button for 3 seconds until the Bluetooth light flashes slowly) and that it has been synced to the cooktop. See pairing instructions under the “What do I need to do to start using my Paragon System?” question for more details. If problems still persist, please contact support@firstbuild.com for some personalized help.

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