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My cooktop displays “Err9” and doesn’t let me cook with it, what’s going on?

This error code means the unit experienced a dry pan condition. As a safety feature, the Paragon System will shut-off in a dry-pan condition to avoid getting hotter than normal should all the liquid evaporate quickly. If problems still persist, please contact support@firstbuild.com so that we can get you some personalized help

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